Last Updated: March 31, 2025
Thank you for using AI Psychologist (the “Website”), accessible at aipsychologist.co. This Cancellation Policy outlines the terms and procedures for canceling your subscription or access to our services (the “Services”). Please read this policy carefully to understand your options and responsibilities.
1. General Cancellation Policy
We aim to make the cancellation process straightforward. If you no longer wish to use the Services, you may cancel your subscription or ongoing access at any time, subject to the terms outlined below. Cancellations must be initiated by you through the methods provided.
2. Subscription Services (If Applicable)
If the Website offers subscription-based access to premium features or content:
- Cancellation Timing: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle, meaning you will retain access to the Services until the cycle ends, and no further charges will be applied.
- How to Cancel: You can cancel your subscription by:
- Logging into your account and selecting the cancellation option in your account settings (if available).
- Contacting us directly at info@aipsychologist.co with your account details and a request to cancel.
- Confirmation: Upon cancellation, you will receive a confirmation email. If you do not receive confirmation within 48 hours, please contact us to ensure your request was processed.
3. Free Trials (If Applicable)
If a free trial is offered:
- Cancellation During Trial: You may cancel your trial at any time before it ends to avoid being charged for a subscription. Instructions for cancellation will be provided at the time of signup.
- Post-Trial Subscription: If you do not cancel before the trial period ends, your subscription will automatically begin, and you will be charged according to the subscription terms.
4. One-Time Purchases (If Applicable)
If the Services include one-time purchases (e.g., a single AI consultation or downloadable content):
- These purchases are typically non-cancelable once delivered, as they are digital and instantly accessible. Refer to our for details on eligibility for refunds.
5. Effects of Cancellation
- Access Termination: After cancellation takes effect, you will lose access to any premium features or content associated with your subscription at the end of the billing cycle.
- No Pro-Rated Refunds: We do not provide pro-rated refunds for unused portions of a subscription period unless required by law. See our for more information.
- Data Retention: Information you provided during your use of the Services will be handled in accordance with our policies.
6. Automatic Renewal
Subscriptions may automatically renew at the end of each billing cycle unless canceled. You are responsible for canceling before the renewal date if you do not wish to continue. Renewal dates and billing details will be provided in your account or at the time of purchase.
7. Technical Support for Cancellation
If you encounter issues while attempting to cancel:
- Please contact us at info@aipsychologist.co with a description of the problem.
- We will assist you in completing the cancellation process within 72 hours of your request.
8. Statutory Rights
This Cancellation Policy does not affect your statutory rights under applicable consumer protection laws. If you reside in a jurisdiction that provides additional cancellation rights (e.g., a cooling-off period), we will comply with those requirements.
9. Contact Us
If you have questions about this Cancellation Policy or need assistance with canceling your subscription, please reach out to info@aipsychologist.co.
